z baje Privacy Policy

z baje places the highest priority on protecting users' privacy and personal information. This Privacy Policy ("Policy") clearly describes how information collected about you through the https://z-baje.cam website and related services is used, stored, and disclosed.

This Policy is an integral part of z baje's Terms and Conditions. By using our services, you are considered to have accepted all terms of this Policy. If you disagree with any part of this Policy, please stop using the services and contact our support team.

This Policy has been prepared in accordance with applicable data protection laws and regulations in Bangladesh. z baje reserves the right to change this Policy at any time, but registered users will be notified of significant changes.

z baje may collect your information in various ways. The data collected can be divided into two main categories:

2.1 Information You Provide Directly

When you register, log in, or use our platform, the following information may be collected from you:

• Full name and National ID or passport number (for identity verification)
• Date of birth (for age verification — persons under 21 cannot register)
• Email address and mobile number
• Current address in Bangladesh
• bKash, Nagad, or Rocket account details (for transactions)
• Account username and password (stored in encrypted form)

2.2 Automatically Collected Information

When you use the z baje platform, certain information is collected automatically:

• IP address and device identifier information
• Browser and operating system type
• Session duration and page visit data
• Gaming activity logs (play history, bet amounts, win/loss records)
• Deposit and withdrawal transaction history
• Information collected through cookies and similar tracking technologies

2.3 Information Collected from Third Parties

For the purposes of identity verification and fraud prevention, z baje may sometimes collect supplementary information from trusted third-party sources. In such cases, the privacy policy of the relevant third party also applies.

z baje uses the collected information for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Registering and managing your account
• Processing deposit and withdrawal transactions
• Issuing and tracking bonuses and rewards
• Managing the VIP programme and providing cashback
• Providing customer support

3.2 Security and Legal Compliance

• Age verification — preventing access by persons under 21
• Identity verification and fraud prevention
• Complying with anti-money laundering regulations
• Detecting unusual or suspicious transactions
• Meeting applicable legal obligations

3.3 Service Improvement

• Analysing and improving the user experience
• Informing users about relevant offers and promotions
• Resolving technical issues on the platform
• Monitoring play patterns to support responsible gaming

As part of our Responsible Gaming policy, z baje may analyse user behaviour to identify potentially problematic gambling patterns and provide assistance where needed.

To ensure the security of your information, z baje has adopted industry-standard technical and organisational measures.

4.1 Technical Security Measures

• All data transfers secured through SSL (Secure Socket Layer) encryption
• Passwords and sensitive data stored in hashed and encrypted form
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems
• Servers stored in secure data centres

4.2 Retention Period

z baje retains your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations. Financial transaction records are generally kept for a longer period, as this is part of legal and regulatory requirements.

4.3 Data Breach

If a data security breach occurs for any reason and it may affect your rights, z baje will notify affected users as quickly as possible and take the necessary steps to limit the damage.

z baje does not sell your personal information or transfer it to third parties for any commercial purpose. However, sharing information may be necessary in certain situations:

5.1 Service Providers

Some trusted organisations that provide services on behalf of z baje may access limited information. This includes payment processing partners (to handle deposits and withdrawals via bKash, Nagad, and Rocket), identity verification service providers, and technology infrastructure partners. All such organisations are contractually bound to data protection obligations.

5.2 Legal Requirements

z baje may be required to disclose information to comply with court orders, government agency requests, or applicable legal obligations. Such disclosure will always be limited to the minimum necessary and confined within the legal framework.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user data may be transferred. Users will be informed in advance if such a change occurs.

5.4 With Your Consent

Outside the situations described above, your information will not be shared with third parties for any other purpose unless you give explicit consent.

The z baje website uses cookies and similar technologies (such as web beacons and pixel tags). Cookies are small data files stored in your browser or on your device.

6.1 Types and Purpose of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. Disabling these may prevent the site from functioning properly.
• Functional Cookies: Help remember user preferences (language, settings) and improve the experience.
• Analytical Cookies: Collect platform usage statistics that are used to improve the service.
• Security Cookies: Help prevent fraud and unauthorised access.

6.2 Managing Cookies

Cookies can be disabled or deleted from your browser settings. Please note that disabling essential cookies may affect some core functions of the z baje platform. Contact our support team to learn more about managing cookies.

As a registered member of z baje, you have the following rights regarding your personal information:

7.1 Right to Access

You may request a copy of the information z baje holds about you at any time. This request must be made with verifiable identification.

7.2 Right to Correction

If any information stored in your account is incorrect or incomplete, you may request a correction. Some information can be updated directly from your account settings.

7.3 Right to Close Your Account

You may request the closure of your account. However, due to legal and regulatory obligations, certain information may need to be retained for a specified period after the account is closed.

7.4 Right to Withdraw Consent

Where the basis for using your information is your consent, you may withdraw that consent at any time. However, this will not affect any processing that took place before the withdrawal.

7.5 How to Exercise Your Rights

To exercise any of these rights, contact us via our 24/7 live chat or by email. We will review your request as quickly as possible. In some cases, identity verification may be required.

The z baje platform is strictly for persons aged 21 and above. Anyone under the age of 21 is not eligible to register or use the service. z baje does not knowingly collect information from persons under 21.

If we are informed that a minor has been able to open an account on our platform, we will immediately close that account and delete the information collected. Parents or legal guardians who become aware that their child's information may be held by us should contact our support team immediately.

Parents may use parental control software to manage their children's online activity. You can find more information on this in our Responsible Gaming section.

z baje may update this Privacy Policy from time to time. Changes may be driven by legal updates, the addition of new services, or improvements to security processes.

For significant changes, we will notify registered users in advance by email or through an in-platform notification. Continued use of the service after a revised policy is published will be taken to mean that you have accepted the new policy.

The latest version of this Policy will always be available at https://z-baje.cam/privacy-policy. We display the "Last Updated" date at the top of the page so you can easily tell whether the policy has changed recently.

To learn about the overall terms of z baje's services, visit our About Us page.

If you have any questions, concerns, or requests about this Privacy Policy, contact the z baje support team. Our team provides assistance in both Bengali and English.

For privacy-related requests, contact us from your registered email address and include "Privacy Request" as the subject. Additional information may be requested to verify your identity.

This policy should be read alongside z baje's Terms and Conditions. In case of any conflict, the Terms and Conditions will take precedence. For answers to common questions, visit our FAQ section — there you will find answers to common questions about accounts, payments, and security.